Callnovo
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landscaping

Turn Seasonal Demand Into Year-Round Revenue

AI agents and landscaping specialists answer every inquiry in 65+ languages, book consultations, and manage recurring lawn care schedules without missing a beat.

The short version: AI voice at $0.15 a minute handles mowing-schedule questions, "did you come today", and quote requests. A person handles storm cleanup, damage claims and anyone cancelling a maintenance contract. Live agents from $300 a month including 500 minutes. Your crews are outdoors and cannot answer — that is the whole problem, and it is worst in the months that pay for your year.

A man uses an electric trimmer to shape a garden hedge, showcasing precise landscaping skills.

how it plays out

Real contacts, minute by minute.

Phone English

"I need someone to clean up my yard before a party this weekend"

Urgent one-time yard cleanup request

  1. AI confirms address, yard size, and scope of work needed
  2. Checks crew availability for same-week scheduling
  3. Provides estimate based on property size and cleanup level
  4. Books crew and sends confirmation with arrival window
Cleanup booked Rush Job Captured
Web Chat Spanish

"Quiero un presupuesto para redisenar mi jardin delantero"

Landscape design consultation request

  1. AI responds in Spanish, asks about design preferences and budget range
  2. Explains consultation process and design package options
  3. Offers free on-site estimate with landscape designer
  4. Schedules consultation and sends portfolio examples via email
Design consult booked High-Value Project Lead
SMS Mandarin

"start weekly mowing service for spring"

Seasonal lawn care subscription signup

  1. AI responds in Mandarin, confirms property address and lawn size
  2. Presents weekly mowing plans with pricing tiers
  3. Sets preferred mowing day and notes any special instructions
  4. Enrolls customer in recurring plan and sends first-visit details
Weekly plan started Recurring Revenue
Email Korean

"We need commercial landscape maintenance for our office park"

Commercial property maintenance inquiry

  1. AI responds in Korean, asks about property acreage and current maintenance
  2. Explains commercial maintenance packages and contract terms
  3. Schedules site walkthrough with commercial accounts manager
  4. Sends proposal template and references from similar properties
Walkthrough scheduled Commercial Contract Lead

the team behind it

Faces, not a queue.

Callnovo agentCallnovo agentCallnovo agentCallnovo agentCallnovo agent real members of the global team

Landscaping-Trained Specialists

  • Seasonal service scheduling for mowing, leaf removal, snow clearing, and spring prep
  • Landscape design and hardscaping consultation with estimate coordination
  • Commercial property maintenance proposals and recurring contract management

65+ Languages

  • Native-speaking agents in English, Spanish, Mandarin, and 60+ more
  • Real-time AI translation for rare language pairs
  • Cultural context training for every market we serve

Follow-the-Sun Coverage

  • Operation centres in Canada, Bolivia, Nicaragua, the Philippines and China
  • Smooth handoff between time zones with shared context
  • Holiday and weekend coverage without overtime costs

what it costs

Published rates, so you can do the arithmetic first.

Most vendors in this category quote by form. These are our published packages — not a quote, since language mix, hours and volume all move the number. The per-minute figures are simply the monthly price divided by the included minutes.

OptionPublished pricePer minuteWhat it's for
AI voice $0.15 per minute Route and schedule questions from maintenance customers — high volume, always the same shape
Web chat $0.05 per session Estimate requests off your website, where speed of reply decides most residential jobs
Live shared team from $300 / month includes 500 min → ≈ $0.60/min Winter and shoulder-season cover, when a full-time front desk cannot be justified
Live shared team from $650 / month includes 1,500 min → ≈ $0.43/min Spring cleanup season, when the phone runs all day and every crew is already booked
Dedicated agent from $5.80 per hour, per agent A dedicated agent who knows your service area, your crew names and which jobs you decline

Anything involving a person is a starting price. Two things move it: which languages you need, and how senior an agent the work actually requires — a bilingual agent handling refund authority is not the same hire as one taking bookings. AI voice and web chat are flat, because there is no hiring in them. And every model above is open to every business on this page: which one fits is a question about the shape of your volume, not about your industry.

Minimum engagement is half a seat — not a five-seat block. We also bill per resolved issue, from $1, where you pay nothing if it is not resolved; that model fits businesses where a customer problem actually gets solved on the call, not businesses where the call is intake.

who takes which call

Route by the cost of getting it wrong.

Most vendors sell you either an AI receptionist or a live answering service and leave the allocation to you. Since we run both, here is the split we would actually recommend — including the calls we think should never touch automation.

The callRoute toCost of getting it wrong
"Are you coming this week?" AI Low. It is a schedule lookup with one right answer.
Reschedule after rain AI Low, and it happens in bulk after every wet week.
New estimate request AI, human backup Medium. Fast wins the job; complex properties need a person.
Storm cleanup, tree down Live agent High. Urgency, equipment and safety all have to be judged.
"Your crew damaged my sprinkler / fence" Live agent High. A defensive first response costs you the account and the review.
Maintenance contract cancellation Live agent High. Recurring revenue leaves in one conversation.

setup

Five days to put the right person on it.

Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.

your existing software

It lands in the system you already run.

We integrate with Jobber, ServiceTitan and Skimmer, so a booking taken at 9pm on a Sunday is on the schedule before your first truck moves Monday morning, with the intake notes attached to the job. If you run something else, tell us what it is and we will tell you straight whether we connect to it today or whether it needs building.

your existing software

It lands in the software you already run.

  • Jobber
  • ServiceTitan

Running something else? Tell us what it is and we will say straight whether we connect to it today or whether it needs building.

questions

What buyers ask before they sign.

How much does it cost?

AI voice is $0.15 per minute and web chat is $0.05 per session. Live agents start at $300 per month including 500 minutes — about $0.60 per minute — or from $5.80 per hour for a dedicated agent working only your account. The minimum engagement is half a seat, not a five-seat block.

How fast can you start answering our phones?

Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.

Do you answer in Spanish?

Yes, on the same number, with agents in our Bolivia and Nicaragua operation centres — native Spanish, not machine translation. English and Spanish share one queue, and we cover 60+ more languages if you need them.

Can I mix AI and live agents on one number?

That is the normal setup. You decide which call types go to AI and which reach a person, and you can change the split as your volume changes. Nothing about that decision is locked in at signup.

Our crews are in the field all day. How does anything get to them?

Nothing reaches a crew mid-job unless you want it to. Everything else lands as a call summary plus a scheduled job in the software you already run — we integrate with Jobber and ServiceTitan, so a request taken at 7pm is on the board before the trucks load in the morning. You tell us the one or two categories worth interrupting a crew for; everything else waits.

Is it worth it in winter, when the phone barely rings?

Per-minute pricing is a small bill in a small month — $0.15 a minute in January is exactly that. The reason to keep it running is that spring signups start before your own schedule does, and the estimates you answer in February become the maintenance contracts that carry the year. If your winter is genuinely dead, say so and we will size a smaller package rather than sell you cover you will not use.

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