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garage doors
AI agents and garage door specialists answer emergency calls, schedule repairs, and handle new installation inquiries in 65+ languages day and night.
The short version: AI voice is $0.15 a minute and live agents start at $300 a month for 500 minutes. AI handles quotes, opener questions and scheduling; a person handles broken springs and anyone whose car is trapped. We integrate with ServiceTitan and Jobber.
how it plays out
Garage door stuck closed with vehicle trapped
Garage door replacement with insulation upgrade
Broken torsion spring requiring professional repair
Smart opener upgrade inquiry from search lead
the team behind it
real members of the global team Garage-Door-Trained Specialists
65+ Languages
Follow-the-Sun Coverage
the part nobody prices in
Most home-service failures are annoying. A garage door failure is different in kind: it takes the customer's car hostage, usually at 7am on a workday, and it converts a routine repair into something they will pay almost anything to solve in the next hour.
That urgency is why the phone matters more here than the quote page does. Whoever answers gets the job, because the alternative for the customer is calling a rideshare and dealing with it tonight — and by tonight they have called four other companies.
There is a second reason a person belongs on these calls. A broken torsion spring is genuinely dangerous, and a meaningful share of callers are describing a door that failed while explaining what they are about to try themselves. Somebody has to say: do not.
what it costs
Most vendors in this category quote by form. These are our published packages — not a quote, since language mix, hours and volume all move the number. The per-minute figures are simply the monthly price divided by the included minutes.
| Option | Published price | Per minute | What it's for |
|---|---|---|---|
| AI voice | $0.15 | per minute | Repair pricing, opener questions, service-area checks, scheduling |
| Web chat | $0.05 | per session | Website quote requests while your tech is on a ladder |
| Live shared team | from $300 / month | includes 500 min → ≈ $0.60/min | Early mornings and weekends, when trapped-car calls actually happen |
| Live shared team | from $650 / month | includes 1,500 min → ≈ $0.43/min | Storm weeks and the run of failures that follow a cold snap |
| Dedicated agent | from $5.80 | per hour, per agent | Your rate card, your escalation rules, one team that knows your routes |
Anything involving a person is a starting price. Two things move it: which languages you need, and how senior an agent the work actually requires — a bilingual agent handling refund authority is not the same hire as one taking bookings. AI voice and web chat are flat, because there is no hiring in them. And every model above is open to every business on this page: which one fits is a question about the shape of your volume, not about your industry.
Minimum engagement is half a seat — not a five-seat block. We also bill per resolved issue, from $1, where you pay nothing if it is not resolved; that model fits businesses where a customer problem actually gets solved on the call, not businesses where the call is intake.
who takes which call
Most vendors sell you either an AI receptionist or a live answering service and leave the allocation to you. Since we run both, here is the split we would actually recommend — including the calls we think should never touch automation.
| The call | Route to | Cost of getting it wrong |
|---|---|---|
| "How much to replace a garage door opener?" | AI | A lost quote |
| Booking a scheduled tune-up or install | AI | An annoyed customer |
| "My remote stopped working" | AI | A callout that a battery would have fixed |
| "There was a bang and now it will not lift" | Human | A broken spring, a trapped car, and a customer who calls the next company |
| Caller describing what they plan to try themselves | Human | Someone getting hurt on a spring |
| A door that moved unexpectedly near a person | Human | A safety call that must not be scripted |
setup
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
your existing software
We integrate with Jobber, ServiceTitan and Skimmer, so a booking taken at 9pm on a Sunday is on the schedule before your first truck moves Monday morning, with the intake notes attached to the job. If you run something else, tell us what it is and we will tell you straight whether we connect to it today or whether it needs building.
your existing software
Jobber 
ServiceTitan Running something else? Tell us what it is and we will say straight whether we connect to it today or whether it needs building.
what comes off the call
Garage door dispatch fails when the tech arrives without the right spring, opener board or rollers. These come back on every call:
It reaches you by SMS and lands in ServiceTitan or Jobber as a job with the notes attached.
where AI should not be
A broken torsion spring
These hold enormous stored energy and injure people who try to fix them from a video. A person says clearly: leave it, do not pull the release, do not run the opener. That sentence is worth more than the booking.
A car trapped and someone late for work
Urgent, expensive and completely winnable. A person can find the earliest realistic slot, be honest about the window, and keep the customer instead of losing them to whoever answered second.
A door that came off the track with someone underneath
Any call where a door moved unexpectedly around a person or a vehicle. A person establishes whether anyone is hurt and whether the door is still under tension before anything else.
Quotes for a full door replacement
Four-figure decisions with a lot of variables — insulation, windows, opener compatibility. A person gives a range, notes what the tech confirms on site, and does not commit you to a number.
when we're the wrong choice
questions
AI voice is $0.15 per minute and web chat is $0.05 per session. Live agents start at $300 per month including 500 minutes — about $0.60 per minute — or from $5.80 per hour for a dedicated agent working only your account. The minimum engagement is half a seat, not a five-seat block.
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
Yes, on the same number, with agents in our Bolivia and Nicaragua operation centres — native Spanish, not machine translation. English and Spanish share one queue, and we cover 60+ more languages if you need them.
That is the normal setup. You decide which call types go to AI and which reach a person, and you can change the split as your volume changes. Nothing about that decision is locked in at signup.
Yes, and we treat it as a safety instruction rather than a sales line. Do not pull the emergency release on a door with a broken spring, do not run the opener, do not try to lift it by hand. We work from your wording, and we flag the call to you so you know it is urgent.
Well enough to dispatch correctly, which is the point. If the opener runs but nothing moves, if the door is crooked in the track, if there is a visible gap in a spring — these get recorded specifically rather than as "door broken", so your tech brings the right part.
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