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pest control
AI agents and pest-control specialists respond to urgent infestations and schedule treatments in 65+ languages, capturing every frantic lead day or night.
The short version: AI voice at $0.15 a minute takes recurring-service scheduling, arrival windows and quote questions. A person takes the calls that spike after a swarm, a bed-bug report, or anything where someone says they were bitten. Live agents from $300 a month including 500 minutes. Bookings land in Jobber or ServiceTitan before your first truck moves.
how it plays out
Urgent termite discovery requiring immediate response
Commercial pest emergency at food-service business
Bed bug emergency in multi-unit housing
Preventive maintenance plan inquiry
the team behind it
real members of the global team Pest-Control-Trained Specialists
65+ Languages
Follow-the-Sun Coverage
what it costs
Most vendors in this category quote by form. These are our published packages — not a quote, since language mix, hours and volume all move the number. The per-minute figures are simply the monthly price divided by the included minutes.
| Option | Published price | Per minute | What it's for |
|---|---|---|---|
| AI voice | $0.15 | per minute | Routine quarterly-service scheduling and "when is my tech coming" — the volume that never stops and never varies |
| Web chat | $0.05 | per session | Website quote requests, where an unanswered one is a job that went to whoever replied first |
| Live shared team | from $300 / month | includes 500 min → ≈ $0.60/min | Off-season and after-hours cover, when the phone is quiet enough that a salaried front desk cannot be justified |
| Live shared team | from $650 / month | includes 1,500 min → ≈ $0.43/min | Termite swarm season and the first warm week, when a normal day's volume arrives before lunch |
| Dedicated agent | from $5.80 | per hour, per agent | A dedicated agent who knows your service area, your treatment names and which infestations you will not take |
Anything involving a person is a starting price. Two things move it: which languages you need, and how senior an agent the work actually requires — a bilingual agent handling refund authority is not the same hire as one taking bookings. AI voice and web chat are flat, because there is no hiring in them. And every model above is open to every business on this page: which one fits is a question about the shape of your volume, not about your industry.
Minimum engagement is half a seat — not a five-seat block. We also bill per resolved issue, from $1, where you pay nothing if it is not resolved; that model fits businesses where a customer problem actually gets solved on the call, not businesses where the call is intake.
who takes which call
Most vendors sell you either an AI receptionist or a live answering service and leave the allocation to you. Since we run both, here is the split we would actually recommend — including the calls we think should never touch automation.
| The call | Route to | Cost of getting it wrong |
|---|---|---|
| Quarterly service scheduling and reschedules | AI | Low. Your calendar is the answer, and it is the same answer at 11pm. |
| "What do you charge for a general treatment?" | AI | Low, if your rates are published — AI reads them verbatim. |
| Termite swarm — customer describing winged insects indoors | Live agent | High. Same-day or not is a judgement about your route and your stock. |
| Bed bugs, first report | Live agent | High. Wrong prep instructions mean a failed treatment you eat. |
| "Someone in the house got bitten / stung" | Live agent | High. Health question first, booking second. |
| Recurring customer cancelling the plan | Live agent | High. This is the whole account, not one visit. |
setup
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
your existing software
We integrate with Jobber, ServiceTitan and Skimmer, so a booking taken at 9pm on a Sunday is on the schedule before your first truck moves Monday morning, with the intake notes attached to the job. If you run something else, tell us what it is and we will tell you straight whether we connect to it today or whether it needs building.
your existing software
Jobber 
ServiceTitan Running something else? Tell us what it is and we will say straight whether we connect to it today or whether it needs building.
questions
AI voice is $0.15 per minute and web chat is $0.05 per session. Live agents start at $300 per month including 500 minutes — about $0.60 per minute — or from $5.80 per hour for a dedicated agent working only your account. The minimum engagement is half a seat, not a five-seat block.
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
Yes, on the same number, with agents in our Bolivia and Nicaragua operation centres — native Spanish, not machine translation. English and Spanish share one queue, and we cover 60+ more languages if you need them.
That is the normal setup. You decide which call types go to AI and which reach a person, and you can change the split as your volume changes. Nothing about that decision is locked in at signup.
That is the main reason pest control companies call us. Per-minute and monthly-minute pricing both scale up in swarm season and back down afterwards without renegotiating anything, so you are not carrying a salaried front desk through a quiet January to be right in April. If you want dedicated people through the season instead of shared capacity, five days is our normal window to staff a live account — five days to find and place an agent who fits your business, not five days of software setup.
That is what we design the checklist around. We collect the pest described in the customer's own words, where it was seen and when it started, whether anyone was bitten or stung, pets and children in the home, previous treatments, access details like gate codes and crawlspace entry, and the preferred window. It reaches you as a call summary and goes into the scheduling software you already run — we integrate with Jobber and ServiceTitan.
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See how pest control companies respond faster and lock in recurring customers