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chiropractic
AI agents manage appointment scheduling, insurance verification, and treatment plan questions in 65+ languages, while chiropractic-trained specialists handle injury assessments and care coordination.
The short version: a live shared team from $300 a month including 500 minutes, because a chiropractic plan only works if the patient keeps coming and attendance dies one cancellation at a time. AI voice at $0.15 a minute takes scheduling, insurance and hours questions. A person takes new pain, post-adjustment concerns and anyone who sounds like they are about to stop coming.
how it plays out
Acute pain calls need same-day access or patients go elsewhere
Chiropractic visit limits vary widely by insurance plan
Post-visit care questions are common and follow standard protocols
Auto accident cases involve specific insurance and documentation
the team behind it
real members of the global team Chiropractic Care Coordinators
65+ Languages
Follow-the-Sun Coverage
what it costs
Most vendors in this category quote by form. These are our published packages — not a quote, since language mix, hours and volume all move the number. The per-minute figures are simply the monthly price divided by the included minutes.
| Option | Published price | Per minute | What it's for |
|---|---|---|---|
| Live shared team | from $300 / month | includes 500 min → ≈ $0.60/min | Working the cancellation list so a 3pm that opened at 2:40 does not stay empty |
| AI voice | $0.15 | per minute | Appointment scheduling and reschedules — the bulk of a chiropractic phone line |
| Web chat | $0.05 | per session | Insurance, visit-count and billing questions from your website |
| Live shared team | from $650 / month | includes 1,500 min → ≈ $0.43/min | New-patient enquiry spikes after a marketing push or a referral cluster |
| Dedicated agent | from $5.80 | per hour, per agent | A dedicated agent who knows your treatment plans, your visit caps and your referral network |
Anything involving a person is a starting price. Two things move it: which languages you need, and how senior an agent the work actually requires — a bilingual agent handling refund authority is not the same hire as one taking bookings. AI voice and web chat are flat, because there is no hiring in them. And every model above is open to every business on this page: which one fits is a question about the shape of your volume, not about your industry.
Minimum engagement is half a seat — not a five-seat block. We also bill per resolved issue, from $1, where you pay nothing if it is not resolved; that model fits businesses where a customer problem actually gets solved on the call, not businesses where the call is intake.
who takes which call
Most vendors sell you either an AI receptionist or a live answering service and leave the allocation to you. Since we run both, here is the split we would actually recommend — including the calls we think should never touch automation.
| The call | Route to | Cost of getting it wrong |
|---|---|---|
| Booking, rescheduling, clinic hours | AI | Low. Calendar and published facts. |
| "How many visits does my plan cover?" | AI | Low, where the answer is in the record. |
| Cancellation from a patient mid-plan | Live agent | High. This is where a plan of care quietly ends. |
| New or worsening pain, numbness, tingling | Live agent | High. Clinical judgement, and it may not be for you at all. |
| Post-adjustment soreness or a reaction | Live agent | High. Reassurance or escalation — a bot cannot tell which. |
| Personal-injury or attorney-referred enquiry | Live agent | High. Documentation matters from the first call. |
setup
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
your existing software
We work inside the CRM, practice system or case tool you already run, rather than handing you a second inbox to check. Every contact leaves a timestamped record — who called, what was asked, what was said back, what was promised — because in your line of work the question six months later is not "did someone call" but "what exactly did we tell them". Tell us what you run and we will say straight whether we connect to it today.
questions
AI voice is $0.15 per minute and web chat is $0.05 per session. Live agents start at $300 per month including 500 minutes — about $0.60 per minute — or from $5.80 per hour for a dedicated agent working only your account. The minimum engagement is half a seat, not a five-seat block.
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
Yes, on the same number, with agents in our Bolivia and Nicaragua operation centres — native Spanish, not machine translation. English and Spanish share one queue, and we cover 60+ more languages if you need them.
That is the normal setup. You decide which call types go to AI and which reach a person, and you can change the split as your volume changes. Nothing about that decision is locked in at signup.
Because in chiropractic the cancellation call is a clinical moment, not an admin one. A plan of care is a course of visits, and the difference between a good outcome and a discharged-non-compliant note is usually four or five missed sessions. A person who asks what changed, offers a different time the same week, and writes down why, does more for the outcome than a system that processes the cancellation efficiently and moves on.
Yes, and you should want us to. Those calls go to a person, and everything is captured with a timestamp — who called, what was described, what was promised, and who it was escalated to. The record matters as much as the booking, because these cases are read back months later by people who were not on the call. We work inside the practice system you already run, so the note sits with the patient rather than in a separate inbox.
compliance
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