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cleaning services
AI agents and cleaning-industry specialists handle booking requests, reschedules, and estimates in 65+ languages so you never lose a lead to a missed call.
The short version: AI voice is $0.15 a minute and live agents start at $300 a month for 500 minutes. AI handles quote enquiries, scheduling and access questions; a person handles complaints, cancellations and anything about damage. We integrate with Jobber and ServiceTitan.
how it plays out
Urgent residential deep cleaning request
Recurring commercial cleaning inquiry
Move-out deep clean for deposit recovery
Existing customer reschedule request
the team behind it
real members of the global team Cleaning-Trained Specialists
65+ Languages
Follow-the-Sun Coverage
the part nobody prices in
A recurring cleaning contract does not end with a phone call. It ends with a client who asks to skip a week, then skips another, then stops answering the scheduling text — and by the time you notice the revenue is already gone.
That makes the reschedule request the most important call your business takes, and almost every operator treats it as admin. "Can you come Thursday instead?" is a retention moment disguised as a calendar change. Handled fast, the account continues. Left in a voicemail for two days, it becomes a skip.
It also explains why coverage matters more here than the quote line does. Your crews are on site with their hands full. At $0.15 a minute the entire reschedule volume costs less than one lost recurring client a year — and it is the same phone that catches the new-quote calls on the way past.
what it costs
Most vendors in this category quote by form. These are our published packages — not a quote, since language mix, hours and volume all move the number. The per-minute figures are simply the monthly price divided by the included minutes.
| Option | Published price | Per minute | What it's for |
|---|---|---|---|
| AI voice | $0.15 | per minute | Quote enquiries, rates, service-area checks, "do you bring your own supplies" |
| Web chat | $0.05 | per session | Website quote forms and chat while crews are on site |
| Live shared team | from $300 / month | includes 500 min → ≈ $0.60/min | Reschedule and skip requests, which is where recurring revenue is won or lost |
| Live shared team | from $650 / month | includes 1,500 min → ≈ $0.43/min | Move-out season and the weeks around holidays |
| Dedicated agent | from $5.80 | per hour, per agent | Your rate card, your scope rules, one team that knows your recurring clients |
Anything involving a person is a starting price. Two things move it: which languages you need, and how senior an agent the work actually requires — a bilingual agent handling refund authority is not the same hire as one taking bookings. AI voice and web chat are flat, because there is no hiring in them. And every model above is open to every business on this page: which one fits is a question about the shape of your volume, not about your industry.
Minimum engagement is half a seat — not a five-seat block. We also bill per resolved issue, from $1, where you pay nothing if it is not resolved; that model fits businesses where a customer problem actually gets solved on the call, not businesses where the call is intake.
who takes which call
Most vendors sell you either an AI receptionist or a live answering service and leave the allocation to you. Since we run both, here is the split we would actually recommend — including the calls we think should never touch automation.
| The call | Route to | Cost of getting it wrong |
|---|---|---|
| "How much for a three-bedroom deep clean?" | AI | A lost quote |
| "Do you cover my area? Do you bring supplies?" | AI | A lost lead |
| Booking a one-off or confirming access details | AI | A crew standing outside a locked door |
| "Can we skip this week?" | Human | A recurring account that quietly ends |
| "Something was broken" or "something is missing" | Human | A claim you need documented properly |
| A complaint about the clean or the crew | Human | The client, and a public review |
setup
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
your existing software
We integrate with Jobber, ServiceTitan and Skimmer, so a booking taken at 9pm on a Sunday is on the schedule before your first truck moves Monday morning, with the intake notes attached to the job. If you run something else, tell us what it is and we will tell you straight whether we connect to it today or whether it needs building.
your existing software
Jobber 
ServiceTitan Running something else? Tell us what it is and we will say straight whether we connect to it today or whether it needs building.
what comes off the call
Cleaning quotes go wrong on scope, and scope goes wrong on the questions nobody asked. These come back on every enquiry:
It reaches you as a written summary and lands in Jobber or ServiceTitan as a job. A crew that knows about the three flights of stairs before they arrive prices the next one correctly.
where AI should not be
A client asking to skip or pause
This is the call that decides whether an account survives. It needs someone who can offer an alternative day, adjust the frequency, or simply ask what changed — instead of silently processing a cancellation.
Damage or a missing item
A claim that something was broken or taken is serious for both sides. A person takes a careful, timestamped account of what happened and gets it to you the same day, without agreeing to anything.
Quality complaints
A client unhappy with a clean will either be recovered on that call or lost on it. Someone who can apologise, book a return visit and flag the crew to you does far more than a ticket in a queue.
Anything about crew conduct
Concerns about a cleaner's behaviour, timekeeping or someone in the home go straight to a person and straight to you. This is not a message to be summarised.
when we're the wrong choice
questions
AI voice is $0.15 per minute and web chat is $0.05 per session. Live agents start at $300 per month including 500 minutes — about $0.60 per minute — or from $5.80 per hour for a dedicated agent working only your account. The minimum engagement is half a seat, not a five-seat block.
Five days is our normal window to staff a live account — that is five days to find and place an agent who fits your business, not five days of software setup. AI voice can go live sooner because there is no hiring step.
Yes, on the same number, with agents in our Bolivia and Nicaragua operation centres — native Spanish, not machine translation. English and Spanish share one queue, and we cover 60+ more languages if you need them.
That is the normal setup. You decide which call types go to AI and which reach a person, and you can change the split as your volume changes. Nothing about that decision is locked in at signup.
Yes — we apply your published rates to the scope we collect, and we say plainly when something needs your confirmation instead of guessing. Post-construction, heavy build-up and unusual square footage always get a range and a note, never a firm number.
We collect lockbox codes, alarm codes and entry instructions and pass them into your system with the job. We do not keep a separate list of them, and we do not read them back to anyone who calls in claiming to be the client.
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