HeroChat
AI-Powered Replies That Actually Help
Email, WhatsApp, Messenger, web chat — unified in one inbox. AI drafts responses, detects emotion, and knows when to hand off to humans.
AI
HeroChat Online
Type a message...
One Inbox, Every Channel
Deploy once, engage everywhere your customers are
AI drafts replies to incoming emails. Agents review, adjust, and send in seconds.
Website Widget
Embed on any page. Customizable appearance to match your brand.
WhatsApp Business
Official API integration. Handle 1000s of conversations simultaneously.
Facebook Messenger
Respond instantly to Messenger inquiries 24/7.
LINE
Reach customers in Japan, Taiwan, Thailand, and beyond.
SMS
Two-way SMS conversations for mobile-first engagement.
Smart Features That Set Us Apart
Unique
Emotion Analysis
Detects customer frustration, excitement, or confusion in real-time. Escalates angry customers before they leave.
AI Reply Suggestions
AI drafts context-aware responses for email, chat, and messaging. Agents approve, edit, or send with one click.
65+ Languages
Auto-detect customer language and respond in kind. English, Spanish, Chinese, Arabic, and 60+ more.
Contextual Memory
Remembers past conversations. Returning customers get personalized, context-aware responses.
Smart Handoff
When AI reaches its limits, it seamlessly transfers to human agents with full chat history.
Lead Capture
Qualify leads with conversational forms. Collect emails, phone numbers, requirements through natural dialogue.
Emotion Detection
!
"I've been waiting 3 days for a response!"
→ Priority escalation triggered +
"That was so helpful, thank you!"
→ CSAT survey sent ?
"I don't understand the process"
→ Simplified explanation + visual 70% Queries Automated
<3s Avg Response Time
24/7 Availability
40% Cost Reduction
Ready to Automate Customer Conversations?
Start engaging customers 24/7 with AI-powered replies across every channel.