Warehousing

Orders Stack Up While Your Warehouse Team Answers Phones

AI agents and warehouse-trained specialists handle inventory inquiries, receiving coordination, and fulfillment status updates in 65+ languages — so your team stays on the floor, not on hold.

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What happens when a customer reaches out

Real scenarios, resolved by AI agents in real time.

Email

"Can you confirm receipt of our inbound shipment from yesterday?"

Receiving confirmation for inventory planning

  1. AI cross-references inbound ASN with receiving dock logs
  2. Confirms quantities received and identifies any discrepancies
  3. Updates inventory management system with received stock levels
  4. Sends receiving report with timestamps and photos to shipper
Confirmed in 2 min Inventory updated
Phone

"How many units of SKU-4821 do we have available to ship?"

Real-time inventory availability check

  1. AI queries warehouse management system for current stock levels
  2. Subtracts allocated and reserved quantities from total on-hand
  3. Reports available-to-promise quantity and warehouse location
  4. Offers to create pick ticket if customer wants to place order
Instant availability Order placed
WhatsApp

"Our pick-and-pack order has wrong items in box three"

Fulfillment accuracy issue

  1. AI pulls packing list and order details for the specific box
  2. Identifies the mispicked items and correct replacements needed
  3. Coordinates with floor team to pack replacement box immediately
  4. Sends updated tracking for corrected shipment to customer
Corrected same day Accuracy restored
Live Chat

"We need to schedule a bulk pickup for 200 pallets next Tuesday"

Large outbound coordination request

  1. AI checks dock scheduling and available loading bays for Tuesday
  2. Reserves loading window and assigns forklift crew for the pickup
  3. Generates bill of lading and pallet count documentation
  4. Sends pickup confirmation with dock assignment and time window
Dock reserved Pickup scheduled

Your global support team

AI handles volume. These are the people behind the hard stuff.

65+ Languages

  • Native-speaking agents in English, Spanish, Mandarin, and 60+ more
  • Real-time AI translation for rare language pairs
  • Cultural context training for every market we serve

Follow-the-Sun Coverage

  • Operations in Philippines, Colombia, Pakistan, and 6 more countries
  • Seamless handoff between time zones with shared context
  • Holiday and weekend coverage without overtime costs

Warehouse Operations Specialists

  • Inventory management including cycle counts, stock adjustments, and availability reporting
  • Receiving and put-away coordination with inbound shipment verification
  • Pick-pack-ship fulfillment oversight with accuracy tracking and exception handling

Keep Your Team on the Floor, Not the Phone

See how AI handles warehouse inquiries so your operations keep moving.

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