HeroDash
One Inbox for Every Conversation
Phone, email, chat, WhatsApp, social — all in one place. AI-powered suggestions help agents respond faster and better.
Unified Inbox
All 24Calls 8Chat 10Email 6
John Smith Missed call - callback requested
2m Maria Garcia ¿Puedo hacer un cambio de pedido?
5m Tech Solutions Inc RE: Partnership inquiry
12m Every Channel, One Workspace
Stop switching tabs. Handle all conversations from a single interface.
Phone
Email
Live Chat
WhatsApp
Facebook
Instagram
LINE
SMS
1
AI-Powered Suggestions
Real-time response suggestions based on conversation context. Agents click to insert, customize if needed, and send.
2
Auto Translation
Agents type in English, customers receive in their language. Seamless multilingual support for any team.
3
Real-Time Analytics
Live dashboards show queue depth, wait times, agent performance, and CSAT scores. Drill down to conversation level.
4
Smart Routing
Route conversations to the right agent based on skills, language, workload, and customer value. No manual assignment.
5
Canned Responses
Instant access to pre-approved responses. Organized by category, searchable, with personalization tokens.
6
Tagging & Categorization
Auto-tag conversations by topic, sentiment, and outcome. Build a searchable knowledge base from real interactions.
7
Team Collaboration
Internal notes, @mentions, conversation handoffs. Collaborate seamlessly without customers seeing.
8
Quality Monitoring
AI-powered QA scores every conversation. Supervisors get alerts on issues and coaching opportunities.
Works With Your Stack
Connect to your existing tools. No data silos.
- CRM: Salesforce, HubSpot, Zoho
- E-commerce: Shopify, WooCommerce, Magento
- Helpdesk: Zendesk, Freshdesk, Intercom
- Automation: Zapier, Make, n8n
- Custom: REST API, Webhooks
HeroDash
Salesforce
Shopify
Zendesk
Zapier
Simple Per-Agent Pricing
View full pricing →Ready to Unify Your Inbox?
See HeroDash in action with a personalized demo.