Chiropractic
Patients in pain do not want to navigate a phone tree
AI agents manage appointment scheduling, insurance verification, and treatment plan questions in 65+ languages, while chiropractic-trained specialists handle injury assessments and care coordination.
What happens when a customer reaches out
Real scenarios, resolved by AI agents in real time.
Phone
"I threw out my back and need to be seen today"
Acute pain calls need same-day access or patients go elsewhere
- AI assessed urgency and determined same-day visit was appropriate
- Found an opening at 3:30pm with Dr. Chen
- Collected basic information about injury mechanism
- Booked appointment and texted patient intake forms to complete
Same-day appointment patient seen before end of day
Web Chat
"How many visits does my plan cover?"
Chiropractic visit limits vary widely by insurance plan
- AI collected insurance plan name and member ID
- Queried benefits database for chiropractic visit limits
- Informed patient of remaining covered visits this year
- Offered to schedule next appointment before benefits reset
Benefits explained next visit scheduled proactively
SMS
"Should I use ice or heat after my adjustment?"
Post-visit care questions are common and follow standard protocols
- AI identified the type of adjustment from today's visit notes
- Provided ice vs. heat recommendation based on treatment type
- Included recommended duration and frequency guidelines
- Reminded patient of their next scheduled appointment
Care instructions delivered no staff callback required
Phone
"I was in a car accident and need to start treatment"
Auto accident cases involve specific insurance and documentation
- AI gathered accident date, injury areas, and auto insurance info
- Explained the personal injury documentation process
- Transferred to patient coordinator for case setup
- Coordinator scheduled initial exam and opened PI case file
Case intake completed PI documentation started immediately
Your global support team
AI handles volume. These are the people behind the hard stuff.
65+ Languages
- Native-speaking agents in English, Spanish, Mandarin, and 60+ more
- Real-time AI translation for rare language pairs
- Cultural context training for every market we serve
Follow-the-Sun Coverage
- Operations in Philippines, Colombia, Pakistan, and 6 more countries
- Seamless handoff between time zones with shared context
- Holiday and weekend coverage without overtime costs
Chiropractic Care Coordinators
- Personal injury and auto accident case intake procedures
- Treatment plan compliance tracking and reactivation outreach
- Multi-modality scheduling for adjustment, therapy, and rehab visits
HIPAA & Chiropractic Compliance
- Business Associate Agreement (BAA)
- Patient treatment record confidentiality
- Encrypted communication for clinical data
- State chiropractic board regulation adherence
Get patients on the table, not stuck on hold
See how chiropractic offices increase same-day bookings and improve patient retention