Our Product Suite
AI-powered tools for every stage of the customer journey.
8 products across 5 categories
AI Automation
New
HeroVoice
AI receptionist in 65+ languages
Handle inbound calls with natural-sounding AI agents that speak your customers' language, 24/7.
65+ LanguagesVoice AI24/7
HeroChat
AI-powered replies across email, chat & messaging
Unify all messaging channels into a single agent workspace with AI-assisted responses.
OmnichannelAI RepliesEmail & Chat
Quality & Training
HeroScore
AI-powered QA for voice & chat
Automatically score 100% of interactions with custom rubrics and sentiment analysis.
Auto-QASentiment100% Coverage
HeroCoach
Agent training & certification
Onboard new agents faster with guided training paths and real-time coaching alerts.
Training PathsCertifications
Workforce
HeroShift
Forecast, schedule, optimize
Predict call volume and auto-generate optimal schedules that reduce costs and wait times.
ForecastingAuto-Schedule
HeroTrack
Time clock & screen monitoring
Track agent attendance and productivity with screenshot capture and activity logs.
Time ClockScreen Capture
Need a custom solution?
Our team will design a product stack tailored to your business needs.