A sophisticated Business Email Compromise attack nearly redirected a client payment to a fraudulent account. Here's the full timeline of what happened, how we investigated, and the policy we now use to prevent it.
With agents across the Philippines, Colombia, and beyond, Callnovo needed endpoint security that worked across distributed sites. Here's how we built an internal management layer on top of Bitdefender's API — and why we offer EDR to clients who need it.
Callnovo released a fullstack vibe-coding template built for Claude Code — 20 skills, 3 agents, and a workflow that builds production apps from prompts. Here's why a customer service company is shipping developer tools, and what it says about how we actually operate.